Shipping policy

Shipping Policy

At Verality Luxe, we are committed to getting your order to you safely and efficiently.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or holidays will begin processing on the next business day.

United States Shipping

We offer FREE STANDARD SHIPPING on qualified orders within the United States.

Expedited shipping options may be available at checkout for an additional fee.

International Shipping

We currently accept international orders.

International customers are responsible for all shipping costs. Shipping fees will be calculated and displayed at checkout based on the destination and shipping method selected.

Customers may also be responsible for any customs duties, taxes, or other fees charged by their destination country.

Delivery Times

Estimated delivery times begin after your order has been processed and shipped.

- U.S. Standard Shipping: Estimated 3–7 business days

- U.S. Expedited Shipping: Estimated 1–3 business days

- International Shipping: Delivery times vary depending on the destination and shipping method selected.

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather, holidays, customs processing, or circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Please allow some time for tracking information to update after your package has been picked up by the carrier.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned because of an incorrect or incomplete address, the customer may be responsible for additional shipping costs to have the order reshipped.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is handled by the carrier.

If tracking shows that your package was delivered but you cannot locate it, please contact the shipping carrier and check with household members or neighbors.

Verality Luxe is not responsible for packages confirmed as delivered to the address provided at checkout.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible with your order number and clear photos of the package and items received.

For questions about shipping or your order, please contact us:

Email: Veralityluxe@gmail.com

Phone: 317-217-8417

WhatsApp: 317-551-7285

Business Hours:

Monday – Saturday: 8:00 AM – 5:00 PM

Verality Luxe — Confidence in Every Piece.